Time to Stability™  is how we measure success at STEP.  It’s our gold standard promise to our clients, it’s how quickly you stop worrying. Others may use a cheeky marketing term, offer bloated promises or fake metrics, but at STEP we use the tools that lead to success.

For over 20 years CIO’s, CTO’s and IT leaders have reached out to us when they are in a state of chaos. Issues like a COBOL system not integrating with newer software, or a team about to blow a timeline on a critical software project. They call us with their frustrations around operational inefficiencies and problems with scalability. They call us when they need stability, now. Stability at speed is what we have been giving our clients for two decades.  

Time to Stability™ is our proprietary benchmark for moving a business from downtime risk to dependability.

TTS™ is the culmination of actions to produce an expected business result related to the IT (information technology) and software industry.

TTS™ in action can include some or all the following actions: 

• Collecting customer support feedback of bottlenecks, failures, and unexplained issues to determine a root cause and action plan to resolve 
• Deep dive in the code (code audit) to ensure a common pipeline of code for core features and a removal of copy-and-paste procedures 
• Monitoring of servers to evaluate and assess initial resource and performance wins, including code changes, services adjustments or hardware adjustments where applicable 
• Hotfixes of codebase to address low hanging issues with regression testing 
• Deployment of the hotfix, now stabilized on applicable fronts  

Most clients reach their initial Time to Stability^™ within the first 4 weeks of onboarding. After that it is a continuous process of 4 week increments until the software is at the level of reliability the business expects of it. 

TTS™ applies to all our clients, whether they are a Staff Augmentation client in need of a VB.NET developer, or they are a CTO seeking advice on how to solve a mission critical problem with their legacy software system. TTS^™ is the metric you can count on to work for you.