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5 Things to Consider Before You Partner With an IT Provider

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1. IT SECURITY PROTOCOLS One of the top duties of a managed service provider is to focus on cybersecurity in the workplace. Cyber threats pose significant risks for all businesses and can ruin the reputation of your company. Discussing standard IT security protocols with a managed service provider is essential to ensure that the IT support company is the right fit for your organization while also giving you optimal protection against cyber threats. 2. SERVICE-LEVEL AGREEMENT The service-level agreement (SLA) is a contract that details the services an IT provider will supply for...

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How to Maximize your User Experience (UX)

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When it comes to website and software accessibility, including how easy it is for all types of users to interact with, paying attention to user experience is profoundly significant. This is also true of all kinds of technology. Quality UX training is crucial to minimizing hiccups in human-computer interactions (HCI) and to influencing how users perceive the end product. By studying the user experience, you can learn about visual design, interaction design, and information architecture, as well as the roles that they play in usability.  Accessibility measures are another significant...

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Welcoming our New Director of Client Engagement

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LONDON (ON) — At STEP Software, we are thrilled to announce the arrival of our new Director of Client Engagement, Leanne Tillaart. Leanne has consistently proven herself skilled at the initiation, development and management of customer relationships. We chose this role because we identified the need for someone with an abundance of experience to work with STEP customers to foster positive, enduring connections that yield meaningful results. It’s an investment in our commitment to client satisfaction – throughout the project lifecycle.  Leanne has built her career in the...

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What Can A Web Application Do for Your Business?

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Think about the applications you currently have installed on your home computer or tablet. To manage a spreadsheet, you might fire up Microsoft Excel. If you’re into computer games, then you may have a program like Steam installed on your computer. Both Excel and Steam may reach out to the internet for specific data services, such as downloading new templates or adding a game to your library. But the apps themselves remain physically installed on your hard drive, and they do most of their processing locally.  Now think about some of your favourite websites. Perhaps you...

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5 Key Benefits of Outsourcing Website Development and Maintenance

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1. MAXIMUM SECURITY One of the top benefits of outsourcing ongoing website maintenance is that it gives your company the ultimate security against cyber threats. An experienced team of IT professionals will keep your site well-protected against the latest versions of malware and viruses. Your website will also be well-protected against hackers, and your data is backed-up in multiple locations for additional security. 2. ACCESS TO MOST RECENT UPDATES Another benefit of outsourcing website development and maintenance is that it gives your business access to the most recent software...

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Why Some of the Largest Companies Are Choosing WordPress

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1. WordPress is open-source, which means that the code can be tweaked and adjusted easily (and legally) by anyone using it. So, while some users use WordPress with no alterations from the base install, others change the system to suit their specific needs. 2. It’s infinitely flexible, thanks to a plethora of plugins. Plugins are pieces of code that work with WordPress that developers write and distribute. Some plugins cost money; others are free. Furthermore, WordPress plugins are independent, so you don’t need to do a chain of updates to get things working again after,...

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How Point-of-Sale Software Enhances an Enterprise Software System

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WHAT IS A POINT-OF-SALE SYSTEM? The point-of-sale system records detailed data concerning product sales, customer service productivity and inventory levels on a real-time basis, a feature that is not always provided by enterprise software packages. All of these factors influence purchasing, staffing and planning decisions. At the very minimum, the point-of-sale system tracks merchandise sales from a volume and a dollar amount. The system can track cash sales, credit sales, layaways and consignments. These details can be analyzed for business insight, including which items are being...

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DevSecOps: Why It’s Important and How To Achieve It

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What Is DevSecOps? In essence, DevSecOps is a refinement of the original DevOps concept that puts more emphasis on the importance of application security. Many cybersecurity incidents are the result of security flaws in an application’s code. There is a strong argument that the DevOps movement’s focus on faster software deployment acts as a barrier to developing secure software. Software security teams are tasked with ensuring that vulnerable code is not released into production. Traditionally, security teams implement rigorous testing to verify the integrity and security...

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How Having a Mobile App Can Benefit Your Business

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LET CUSTOMERS SHOP FROM ANYWHERE  A mobile app can bring the products and services you provide to customers no matter where they happen to be, generating more leads and closing more sales. We live in a very busy world geared towards convenience, so allowing people to buy from your business quickly and easily, whether they’re out and about or relaxing at home, can do wonders for your bottom line. COMMUNICATE MORE EASILY  A mobile app can change how you interact with customers, making it far easier for them to get in touch with you. You can include email and chat...

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3 Benefits of Mobile Website Optimization

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1. IMPROVE SEO RANKINGS One of the main advantages of mobile website optimization is that it is a fantastic way to rank much higher in search engines. A mobile-friendly website that ranks high in Google search results will reach a much wider audience than a site that isn’t optimized for mobile users. Ultimately, reaching a larger audience can increase the bottom line for your business and give you a competitive edge over other companies that fail to create mobile-friendly websites. 2. KEEP USER ATTENTION The speed of a website is essential in today’s digital world, as...

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