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Tag: customer satisfaction

How to Maximize your User Experience (UX)

Written by STEP Software on . Posted in Blog. No Comments on How to Maximize your User Experience (UX)

When it comes to website and software accessibility, including how easy it is for all types of users to interact with, paying attention to user experience is profoundly significant. This is also true of all kinds of technology. Quality UX training is crucial to minimizing hiccups in human-computer interactions (HCI) and to influencing how users perceive the end product. By studying the user experience, you can learn about visual design, interaction design, and information architecture, as well as the roles that they play in usability.  Accessibility measures are another significant...

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How Point-of-Sale Software Enhances an Enterprise Software System

Written by STEP Software on . Posted in Blog. No Comments on How Point-of-Sale Software Enhances an Enterprise Software System

WHAT IS A POINT-OF-SALE SYSTEM? The point-of-sale system records detailed data concerning product sales, customer service productivity and inventory levels on a real-time basis, a feature that is not always provided by enterprise software packages. All of these factors influence purchasing, staffing and planning decisions. At the very minimum, the point-of-sale system tracks merchandise sales from a volume and a dollar amount. The system can track cash sales, credit sales, layaways and consignments. These details can be analyzed for business insight, including which items are being purchased...

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