Collaboration tools hit their stride in the post-COVID age
A CHAOTIC START
The early days of the COVID-19 pandemic were disruptive in ways we’re only just beginning to understand.
After the initial wave of lockdowns sent millions of knowledge workers home in March 2020, IT leaders were challenged to keep everyone working no matter where they were, or how they were connected. Collaboration platforms were quickly forced into service as organizations of all sizes and in all sectors struggled to maintain productivity for their suddenly remote workforces.
They may have succeeded in keeping the lights on, but the processes used to do so weren’t...
