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CIO & CTO Strategic Concerns: June 2025

As summer 2025 approaches tech execs and boards are discussing strategic initiatives for 2026 and beyond. As CIOs and CTOs navigate the complex strategic concerns of 2025 it is shaping the changes needed for Q3 and Q4 of this year and subsequent quarters to follow. The rapid technological change, economic pressure, regulatory scrutiny, and growing demands for agility and innovation are only increasing the optics on technical strategic initiatives.   We’ve created a detailed summary of the concerns we are finding in our research as well as what our Advisory Division clients are...

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This is Your Legacy: Integrate new technology with your existing software 

In the fast-paced world of tech, the appeal of replacing legacy software systems with sleek, modern alternatives can be compelling. Buzzwords like “digital transformation” and “cloud-native” are dominating boardroom conversations, and vendors are encouraging businesses to take an ‘out with the old and in with the new’ approach. However, this mindset often overlooks a critical truth: integrating new technology while maintaining and optimizing legacy systems can often be a more strategically sound choice and a fiscally responsible one, for many organizations.  Legacy Systems: The...

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Time to Stability™ – It’s all about how quickly you stop worrying

Time to Stability™  is how we measure success at STEP.  It’s our gold standard promise to our clients, it’s how quickly you stop worrying. Others may use a cheeky marketing term, offer bloated promises or fake metrics, but at STEP we use the tools that lead to success. For over 20 years CIO’s, CTO’s and IT leaders have reached out to us when they are in a state of chaos. Issues like a COBOL system not integrating with newer software, or a team about to blow a timeline on a critical software project. They call us with their frustrations around operational inefficiencies and problems with...

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As business concerns over AI ethics continue to worsen, new best practices emerge – the 2025 perspective

Back in 2023 we wrote about business concerns surrounding AI.  We talked about the business dark side associated with AI and list of items to consider.  Fast forward to 2025, we thought a revisit of this issue list was not only timely, but relevant consider how fast businesses are adopting AI.    While the current rate of AI adoption and use of AI based tools are largely focused within businesses who have revenues over $500 Million annually, that doesn’t mean AI should be avoided if you are smaller. But a cautious and strategic approach is...

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Reflecting on 2024 and the Year Ahead

Last year our end of year message highlighted tech trends that we’d been keeping an eye on; this year we continue to keep track of what’s important in our industry. It’s been a year of many repeated trends as well as several very exciting newcomers. Let’s have look at what we’ve been monitoring: AI continues to be the biggest trend as business leaders embrace its power to increase productivity, customer experience and profitability. Cybersecurity and the rising frequency of cyberattacks highlighted the need for stronger preventative measures and more innovative ways of...

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What the fox is going on at STEP Software? 

We know what you’re thinking: it’s a bunch of marketing nonsense. But this couldn’t be further from the truth.  Back in 2019, we embarked on a mission to rebrand our company, which included launching our sassy mascot, Quinn.  We embraced his fox-like qualities of being clever, bold, and creative in every decision we made, every client we collaborated with, and every project we became part of.  We developed a plan that included a new website, the launch of an exciting new product, and a round of hiring to formalise our HR, Sales, and Marketing efforts. But, like many...

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Toyota halts production after hard drive fills up: The 6 things you must know.

OUT OF SPACE AND TIME The seeds for the catastrophic event were laid uneventfully on August 27th, when, according to two anonymous sources quoted by Reuters, something went wrong after IT staff attempted to update the parts ordering system. In a press release, Toyota confirms one of the server drives ran into an all-too-common problem: “During the maintenance procedure, data that had accumulated in the database was deleted and organized, and an error occurred due to insufficient disk space, causing the system to stop. Since these servers were running on the same system, a...

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CDW/IDC Canada report: Businesses facing unprecedented cybersecurity risks

WORRYING NUMBERS, WORRYING TRENDS According to the 2023 Canadian Cybersecurity Study, businesses are under increasing pressure from cybercriminals as both the frequency and sophistication of attacks continue to escalate. Around 40% of respondents said they had faced more than 250 security-related attacks or threats throughout 2022. Just as concerning, approximately 10% of all cyberattacks over the same period were successful. Compared to the previous year’s report, the number of attacks resulting in a breach – defined as the unauthorized removal of data or files – increased by...

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Luna-25 and Chandrayaan-3 tell two very different stories for developers

UNDERSTANDING THE WHY It could be months before investigators figure out what happened to Russia’s robotic probe in the critical moments as it maneuvered above the lunar surface. Yuri Borisov, Director General of Russia’s space agency, Roscosmos, blamed a botched engine burn for the disaster. He said a planned 84-second engine burn that was supposed to put the probe into a “pre-landing orbit”, instead ran for 127 seconds.  The mission was Russia’s first since 1976, when the Soviet Union lofted Luna-24 toward Earth’s nearest neighbour. Borisov said failure...

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Maui wildfire alert system failure highlights critical gaps in disaster planning

COMPREHENSIVE WARNINGS, ALL SILENCED The State of Hawaii calls its All-hazard Statewide Outdoor Warning Siren System the “largest single integrated public safety outdoor siren warning system in the world.” It has over 400 solar-powered sirens – 80 of them on the Maui archipelago – capable of alerting residents to a wide range of natural and human-caused events, such as hurricanes, tsunamis, volcanic eruptions, floods, terrorist threats, and wildfires. The sirens are a critical part of the more broadly scaled Statewide Alert and Warning System (SAWS), which uses the Federal...

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