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If you would like immediate assistance during working hours, please call our office at
1-877-980-8660 Option #3.

Get Support When you need it

Get the service level agreement (SLA) that you deserve, with support provided when you need it. STEP Software has been providing 24/7 support to their customers for more than a decade. Know that when your business needs us we will be there.
Ticket Support
Online web ticketing platform provides instant confirmation and tracking.
E-Mail Support
Email groups send your support request directly to the techs that know your software.
Make a Call
Standard support during the day, and for SLA customers, call at any time, any day of the year.
STEP Software has been there for us every time we've needed them, from late night deployments to helping us support our network issues on weekends and holidays.

Testimonials

What our customers have to say ...

STEP takes great care to understand the business challenge / opportunity that their customers are attempting to solve and every time the results deliver beyond expectations!
Colin Smith / SVP, Operations
http://www.optaintel.ca
STEP has demonstrated an amazing ability to deliver quickly and effectively in the midst of changing requirements, circumstances and varying project dynamics.
Mario Ferlanti / Project Manager
http://www.economical.com
We are pleased with STEP's professional approach. STEP has enabled us to strengthen relationships with alliance partners and customers while reducing costs.
Bert Lassen / Business Support Manager
http://www.aecon.com

I have found your staff to be very competent and professional and would welcome the opportunity to work together with STEP Software in the future.
Norman McCall / President
http://www.microtronix.com
STEP Software is impressive with their 'can do' attitude. My projects are being handled by industry professionals who will make sure that it is done right the first time.
Drew Warren / C.T.O.
http://www.base1imaging.ca
If you have a problem, STEP Software can solve it. I've used their services for many years and without fail, they have always found a solution. They use all your information to get to the desired solution.
Sal Pullara / Business Support Manager
Salvatore and Associates

5 Tips for Creating a Great UX  - STEP Software Inc. - Custom Software Development https://t.co/I4cPf4ngRS https://t.co/PmPDcrLJwr


Our exceptional talented developers and supportive team, combined with our highly effective, well-developed methodology has provided custom applications to Fortune 500 corporations and entrepreneurial companies.

 

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