User experience (UX) design is an essential aspect of modern technology. Most people interact with technology every day, and there's so much more to it than just the code. Having a paramount UX is all about making different elements of usability and accessibility in a product come together and form one cohesive and pleasant experience for the user. Every interaction that the user has is a reflection of that UX design. The ultimate goal is to understand the context of use for the user base and work within the organization's constraints.

Most types of businesses, from retail to manufacturing, have adopted at least one form of enterprise software. These systems integrate information that is critical to business operations and allow department heads to make informed decisions concerning purchasing, inventory management, staffing and production. However, retail and hospitality business owners may need to make split-second decisions due to seasonal demand, an ongoing promotion or even a change in the weather. This is just one reason that a point-of-sale (POS) system should be added to an existing enterprise software system for transactional operations.