OpenAI’s ChatGPT has been justifiably generating headlines – and controversy – since it was first released to the public in November 2022.

The ink is barely dry on this first chapter of the artificial intelligence revolution, and already a second chapter is well underway.

Hold onto your hats, because for better or worse, AI is now coming for your productivity apps. 

Do artificial intelligence-driven chatbots like OpenAI’s ChatGPT represent a mortal threat to the very future of knowledge workers?

Or do these virally popular examples of generative AI simply represent another specimen of disruptive technology that opens up new opportunities to move humans further up the value chain?

The answer, as with most things in tech, is more complex than it might initially seem. But it’s becoming increasingly clear that no one can afford to ignore the debate. This is no time to opt out of AI: it’s coming for us whether we like it or not. And while its impact on businesses, careers, and society at-large promises to be fundamental, it just as likely to not be as apocalyptic as the naysayers fear.