Login to your account

Username *
Password *
Remember Me

Blog

Thursday, 07 May 2020 14:11

The Customer Communication Connection

It's all about the relationship. Whether we are talking about business, friendship, or family, the resilience of the relationship is what makes that connection last and grow. Relationships grow strong and enduring because we look after them. We feed them. We show the people we care about, in all different kinds of relationships, that they are significant to us. We make them a priority by making knowing all about them a priority so that we can understand how best to serve them in terms of the relationship we have with them. This is important whether we are talking about our family, our friends, or our customers.

Caring Enough to Know

If you didn't know your child's favourite sport or remember your mother's birthday, what would that say about your commitment to the relationship? Really, not as much as you might think. You might be preoccupied or mistaken. But you know that, to your child or your mother, it might seem like you aren't paying attention.

As business people, we have very good intentions to bolster the evidence that shows our customers that we are paying attention. If we care enough to remember details about their business, their purchase history, past requests, even their birthday, they might feel like we are paying attention. If we are paying attention, then maybe we are making our relationship with their business a priority. Caring enough to know means that we pay attention to what they need, and that's what will reinforce the business relationship into something sustainable.

Published in Blog

DevOps is a cultural movement that has taken software development by storm over the last decade. The idea of DevOps is to encourage increased collaboration between software developers and IT operations through automation, tools, and best practices. The core aim of DevOps is to shorten software development cycles, leading to more frequent software releases.

An important flaw in the original DevOps movement is that software security remains an afterthought. This article overviews an updated approach--DevSecOps--in which security is embedded throughout the software development process. You will also find some useful best practices on how to effectively embed security in DevOps teams.

Published in Blog

Security automation services continue to evolve and offer great value to small businesses. These automation services allow your employees to focus on their jobs without spending a lot of time working on mundane tasks. Ultimately, an IT service provider like STEP Software can automate a wide variety of functions in the workplace, which will save you plenty of time and increase the bottom line for your company in a multitude of ways.

Interested in learning more about these services? Better yet, interested in learning how you’ll get your ROI? Here are the top four reasons why small businesses should consider using security automation from a managed IT service provider.

Published in Blog

It was not long ago that artificial intelligence (AI) was purely the stuff of science fiction. The entertainment industry has profited greatly from our natural tendency to trust new AI tech, with popular movies like War Games and the Terminator series painting a bleak, dystopian vision of the future. A future where omnipresent robots run wild and human beings are both expendable and subject to the will of sinister machines.

However, many artificial intelligence advancements have already been integrated seamlessly into our modern day-to-day existence. From nanobots assisting with medical procedures to complex traffic management, AI developers are devoted to using increasingly ubiquitous technology to improve quality of life.

Published in Blog
5 Tips for Creating a Great UX  - STEP Software Inc. - Custom Software Development https://t.co/I4cPf4ngRS https://t.co/PmPDcrLJwr


Our exceptional talented developers and supportive team, combined with our highly effective, well-developed methodology has provided custom applications to Fortune 500 corporations and entrepreneurial companies.

 

Latest Posts from Blog

9 Reasons to Choose Custom Software

9 Reasons to Choose Custo...

Off-the-shelf software has its place in most busin...

Could Your Organization Benefit From Utilizing Managed IT Services?

Could Your Organization B...

An article posted by Bluefin.com, a payment securi...

Is Your Organization Prepared for a Ransomware Attack?

Is Your Organization Prep...

Various reputable sources, including the United St...

Privacy Concerns: New Technology to Grade Meetings Through Surveillance of Attendees

Privacy Concerns: New Tec...

Like it or not, data collection technology is perv...

How SaaS is Changing IT Departments

How SaaS is Changing IT D...

As software as a service (SaaS) tools continue to...

LibreOffice: An Open Source Alternative to Microsoft Office

LibreOffice: An Open Sour...

The phrase "open source", as used in the title, ca...

Teleworking: Information Security Essentials for Organizational Leadership

Teleworking: Information...

Teleworking: Information Security Essentials for O...

Free, Reliable Tools to Help You Protect Yourself From Identity Thieves

Free, Reliable Tools to H...

There are many reputable free tools available onli...

7 Common Myths About Hypertext Transfer Protocol Secure (HTTPS) You Shouldn't Believe

7 Common Myths About Hype...

Hypertext Transfer Protocol Secure (HTTPS) has sur...

10 Tips for Developing a Disaster Recovery Plan (DRP)

10 Tips for Developing a...

Most businesses rely on information technology (IT...

5 Ways an IT Provider can Save Your Business Money

5 Ways an IT Provider can...

Outsourcing your IT department offers impressive b...

The Psychology of Data Theft: Tricks Social Engineers Use and How to Fight Back

The Psychology of Data Th...

Identity theft has reached epidemic proportions, w...