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Janalynne Rogers

Monday, 22 February 2021 17:25

How SaaS is Changing IT Departments

As software as a service (SaaS) tools continue to gain more popularity with businesses, it's only natural that on-premises, perpetual license software will decline in usage. That's already resulting in significant changes for information technology (IT) departments in many companies. For example, technology managers recognize that they will need staff with different skill sets, new infrastructure to support cloud-based technologies, and a complete overhaul of their processes to support their evolving mission. Here are the most significant ways that SaaS is transforming IT departments.

Hiring for Different Skill Sets

Traditionally, IT staff have been expected to possess highly technical skills because workers needed to be able to manage and configure on-premises software and servers. However, since cloud-based servers require less technical expertise, IT departments need fewer computer science graduates with programming and database management skills. Instead, technology workers need more proficient in business analytics and savvy decision-making skills. As more companies transition to SaaS, it becomes more about creating business processes based on what the technology can effectively support, as opposed to customization, because that's how it's always been done. Therefore, IT departments will likely hire an increasing number of business graduates - and fewer computer science grads - in the future.

The phrase "open source", as used in the title, can also be read as "free." That is correct - there is a fully functional suite of office software applications very similar to, and compatible with, Microsoft Office. Developers donate their time to maintain the LibreOffice suite of applications and keep them up to date.

LibreOffice will run on your Windows operating system and will open, edit, and create Microsoft data files including Word documents, Excel spreadsheets, and PowerPoint presentations. It has been around in one form or another for years and is totally free to download. You do have the option to make a donation to the cause, but there is no requirement to do so.

A Very Brief LibreOffice History

In the early 1970s, Richard Stallman was a Harvard-educated software engineer working on artificial intelligence projects for the Massachusetts Institute of Technology. As software development migrated away from the university environment and into the private sector, jobs like Stallman's were gradually eliminated, including his in the early 1980s. Stallman was not pleased that private industry was making money writing computer programs and believed that software is meant to be free. And so began the Free Software Foundation in 1985. Developers from around the world joined Stallman's cause, creating free applications and updating and improving them over time.

There are many reputable free tools available online that will allow you to lower your chances of becoming an identity theft victim. You can quickly find out whether your personal information has been compromised in a data breach. You can also take advantage of no-cost offerings that enable you to check the security of your passwords and receive alerts regarding future security violations that may expose your sensitive data. Additionally, you can obtain free copies of your credit reports and sign up for credit monitoring tools that will alert you to suspicious activity.

Hypertext Transfer Protocol Secure (HTTPS) has surpassed Hypertext Transfer Protocol (HTTP) to become the most popular website protocol on the internet. According to research conducted by tech survey organization W3Techs, over 60 percent of all websites are now powered by HTTPS. They use a digital certificate that encrypts their data as it flows to and from their respective visitors.

While HTTPS is undeniably popular, its technical nature has given rise to many myths. When deciding whether or not to use it on your website, you must separate fact from fiction. Otherwise, you may unintentionally take the wrong path with your website.

Most businesses rely on information technology (IT) systems. Even a small business may have critical data and applications without which it could not operate. Computers have become more reliable, and many business systems are now cloud-based. Even so, if the hardware is stolen or destroyed in a natural disaster, the downtime that it would cause could have a significant impact on any business.

So, a company should have a plan to get systems online again ASAP following an IT disaster. But, if you have never prepared a disaster recovery plan (DRP) before, where do you start? Here is a ten-step guide to help you develop a disaster recovery plan for your business.

Outsourcing your IT department offers impressive benefits, such as improving productivity, increasing security, and gaining access to the latest technology. However, one of the main advantages of using a managed service provider is that it is an excellent way to save your company money in many ways. Instead of hiring additional IT employees, a managed service provider will take care of all your technical needs in the workplace at a fixed price each month. Ultimately, this will make it easier to stay within a budget, as you will not have to worry about any unexpected expenses.

Here are a few more ways that an IT service provider can save your business money.

Identity theft has reached epidemic proportions, with millions of stolen credit card numbers, Social Security numbers and bank account data for sale on the dark web and millions more traded on secret hacking sites. Cybercriminals use a multitude of tactics to obtain this ill-gotten booty, from backdoors planted inside compromised computers to keyloggers embedded deep within the operating systems powering popular mobile devices.

As users grow wise to these cyber threats, the bad guys are adapting their tactics, adjusting the way they do business in an attempt to trick people into giving up information they otherwise would not have. One of the slyest and most dangerous forms of cybercrime takes advantage of human psychology, making it particularly challenging to combat.

This insidious form of cybercrime is known as social engineering. It has been successful with everyone from ordinary home users to the executives at Fortune 500 companies. If you want to protect yourself, your devices and your data, understanding how the cybercriminals operate and how they trick their victims is a smart place to start. Here are some of the most popular tricks and how to fight back in an increasingly treacherous digital landscape.

You may have noticed lately that more businesses have made signing in to your online account more of a hassle. Most of the time, this is a one-time passcode that's sent to your phone number or email. This is an example of two-factor authentication, a method of proving your identity. Two-factor authentication is a concept in cybersecurity that tries to make it more difficult for someone to access your personal info online. If you're running an online business or just a consumer struggling to understand why there's this extra step, here's a brief explanation of two-factor authentication and how it helps you stay secure.

Amid the self-isolation and quarantining of the COVID-19 pandemic, Zoom has matured into the most popular platform around for video conferencing. It faces stiff competition from existing players like FaceTime, GoTo Meeting, Skype, and new entrants like Facebook's Messenger Rooms; for the time being, however, Zoom rules the roost.

So far, if you've only used whatever features of Zoom you've needed to get by, you should be aware that the platform offers tricks and features that make your time on it easier and more productive. While you can join someone else’s Zoom meeting without setting up an account, to access these settings and functions requires you to set up a free account. You can also log in and make changes or customizations using your Google or Facebook accounts. What follows are ten Zoom tips to help you to get the most out of the tool.

Enter Quietly

If you'd like to get on a Zoom call in progress without being disruptive, Zoom allows you to make your entrance silently. It's a feature that can be useful when you need to enter a meeting that you're late to. You can quietly make your way in without anyone noticing.

To enter a Zoom call silently, click on the Settings gear icon in the Zoom app, click on the Audio tab, and check the box for 'Mute my microphone when joining a meeting'. You can unmute the microphone using the button at the bottom of the screen when you need to speak during the meeting.

Thursday, 07 May 2020 14:11

The Customer Communication Connection

It's all about the relationship. Whether we are talking about business, friendship, or family, the resilience of the relationship is what makes that connection last and grow. Relationships grow strong and enduring because we look after them. We feed them. We show the people we care about, in all different kinds of relationships, that they are significant to us. We make them a priority by making knowing all about them a priority so that we can understand how best to serve them in terms of the relationship we have with them. This is important whether we are talking about our family, our friends, or our customers.

Caring Enough to Know

If you didn't know your child's favourite sport or remember your mother's birthday, what would that say about your commitment to the relationship? Really, not as much as you might think. You might be preoccupied or mistaken. But you know that, to your child or your mother, it might seem like you aren't paying attention.

As business people, we have very good intentions to bolster the evidence that shows our customers that we are paying attention. If we care enough to remember details about their business, their purchase history, past requests, even their birthday, they might feel like we are paying attention. If we are paying attention, then maybe we are making our relationship with their business a priority. Caring enough to know means that we pay attention to what they need, and that's what will reinforce the business relationship into something sustainable.

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5 Tips for Creating a Great UX  - STEP Software Inc. - Custom Software Development https://t.co/I4cPf4ngRS https://t.co/PmPDcrLJwr


Our exceptional talented developers and supportive team, combined with our highly effective, well-developed methodology has provided custom applications to Fortune 500 corporations and entrepreneurial companies.

 

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